A text to the worker at 24 hours. An email to the admin at 72. If it's still unconfirmed four days after that, the account owner hears about it directly -- nobody has to remember to check.
Second rung: admin alert
Email to the admin, 72 hours after a safety talk video goes out still unconfirmed
Third rung: owner escalation
If still unconfirmed, the account owner is emailed directly 96 hours after that -- about a week after the original send
Most reminder tools stop at one message and hope. A text reaches almost everyone -- 98% of SMS gets read within minutes -- but "reached" and "confirmed" aren't the same thing, and the gap between them is exactly where a safety program quietly stops working without anyone noticing.
Safety Talk TV doesn't stop at one message. A worker who hasn't confirmed gets a text reminder at 24 hours. If that doesn't land, the admin gets an email at 72. If it's still open four days after that, the account owner -- not just whoever happened to get the first alert -- hears about it directly. Nobody has to remember to check who fell behind; the system already escalated it to someone who can.